Shipping Policy
A legal disclaimer
Shipping Policy Agenda for Elite Print Studio
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Introduction
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Purpose of the shipping policy
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Scope (applies to all orders placed through Elite Print Studio)
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Order Processing Times
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Standard processing time for personalized gifts
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Cut-off times for same-day or next-day processing (if applicable)
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Holidays and weekends
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Shipping Methods & Carriers
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List of available shipping options (standard, expedited, etc.)
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Preferred shipping carriers
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Shipping Rates
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How shipping costs are calculated
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Free shipping thresholds (if any)
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International shipping rates (if offered)
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Delivery Times
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Estimated delivery windows for each shipping method
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Factors that may affect delivery times (customization, location, carrier delays)
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Order Tracking
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How customers can track their orders
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When tracking information will be provided
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Shipping Restrictions
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Areas or countries where shipping is not available
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Restrictions on certain products (if any)
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Lost or Damaged Packages
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Procedure for reporting lost or damaged shipments
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Steps Elite Print Studio will take to resolve the issue
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Address Accuracy
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Customer responsibility for providing accurate shipping information
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Consequences of incorrect addresses (delays, non-delivery)
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Contact Information
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How customers can reach Elite Print Studio with shipping-related questions or concerns.
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Shipping Policy
Shipping Policy for Elite Print Studio
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Introduction Elite Print Studio is committed to providing reliable and timely shipping for all personalized gift orders. This Shipping Policy outlines our practices regarding order processing, shipping methods, delivery times, and related procedures to ensure a transparent and positive experience for our customers.
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Order Processing Times All orders for personalized gifts are processed within 3-8 business days after payment is received and customization details are confirmed. Orders are not processed on weekends or public holidays. During peak seasons or promotional periods, processing times may be extended. If there is a delay in processing your order, we will notify you promptly.
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Shipping Methods & Carriers We offer multiple shipping options within New Zealand, including standard and expedited delivery. Our preferred carriers include NZ Post and other reputable courier services, depending on your location and selected shipping method.
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Shipping Rates Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping charge will be displayed at checkout before you complete your purchase. We offer free standard shipping for orders over a certain value, as indicated on our website. Additional charges may apply for rural deliveries or special handling.
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Delivery Times Estimated delivery times within New Zealand are as follows:
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Standard or Expedited Shipping: 3-7 business days, depending on the courier and your location. Please note that delivery times may vary due to factors outside our control, such as courier delays, weather events, or peak holiday periods.
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Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information, if available. You can use this information to monitor the status and location of your shipment.
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Shipping Restrictions We ship to most locations within New Zealand. If we are unable to ship to your location, we will notify you during the checkout process. Some products may have shipping restrictions due to size, weight, or legal limitations.
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Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate and resolve the issue, which may include resending your order or issuing a refund, as appropriate.
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Address Accuracy Customers are responsible for providing accurate and complete shipping information at the time of order. Elite Print Studio is not liable for delays or non-delivery resulting from incorrect or incomplete addresses. Please double-check your shipping details before submitting your order.
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Contact Information For any questions or concerns about shipping, please contact Elite Print Studio at the email address or phone number provided on our website. We are here to assist you with any shipping-related inquiries.
By placing an order with Elite Print Studio, you agree to the terms outlined in this Shipping Policy.
